- OperatorWUNGroup B.V.
- Established2023
- Game Providers93 providers
- CryptocurrenciesBTC, ETH, LTC, TON, TRX, USDT
How to get in touch
The best way to contact us is by email at support@luckystarcasino.wtf. Please use the email address linked to your account where possible, so we can identify your request and provide relevant assistance. Support enquiries are usually answered within 24 hours, although the time may vary depending on the subject and information required.
You can write to support about matters including:
- Account access, profile details and verification questions
- Deposit and withdrawal enquiries
- Questions about bonus terms and general promotional conditions
- Technical problems, errors or website access issues
- Responsible gambling requests, including help with account-related restrictions
What to include in your email
To help us review your message faster, include your account email or username, a short description of the issue and any relevant details, such as the time an error occurred. You may also attach screenshots if relevant. Do not include your password or full payment details in an email. If your question concerns a transaction, provide only the information needed to help locate it.
Please send one clear message about each issue where possible. If you need to add information to an existing enquiry, reply to the same email thread so the relevant details remain together.
